Shipping and Payments



Shipping in Italy is free, fast, safe and reliable. We rely on the best couriers which, depending on the delivery location, may be: GLS, BRT, DHL or UPS.
  • All orders placed before 12:30 are immediately processed and shipped the same day. Orders placed on Friday afternoon (after 12:30) Saturday, Sunday and holidays are shipped on Monday afternoon or the first working day in case of holidays.
  • Delivery takes place on average within 1 working day from the moment the order is shipped while it is 2 days for Basilicata, Calabria, Sicily, Sardinia. For some disadvantaged locations an additional day may be required.

Same day delivery

All orders received from Monday to Friday before 18:00 and Thursday by 12:30 are delivered by us the same day. The areas covered by this service are those exclusively highlighted in mappa and near our headquarters in Via Roma 1 in Baricella (Bologna). By selecting this service it will be possible to pay for the order only via PayPal or Credit Card.

Easy return

Returning an item is easy, fast and free. Follow the practical instructions "Easy return in 3 simple steps"

UE Country

Delivery within 2/3 business days | Shipping Cost Euro 9,99
Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Holland, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Extra UE Country

All shipments destined for Countries outside the European Union, as required by Customs regulations, are accompanied by an invoice declaring the value of the merchandise and may be to subject to import fees. Payment of these import fees is the sole responsibility of the Client.

Delivery within 2/3 business days | Shipping Cost Euro 34,00
Albania, Andorra, Belarus, Bosnia-Erzegovina, Canada, Gibraltar, Iceland, Jersey, Liechtenstein, Moldova, Montenegro, Macedonia, Norway, Serbia, Switzerland, Ucraina, United States, Turkey.
Delivery within 4/5 business days | Shipping Cost Euro 48,00
Bahrain, Brunei, China, Egypt, Hong Kong, Indonesia, Japan, Kuwait, Malaysia, Mexico, Philippines, Singapore, South Korea, Sri Lanka, Thailand, United Arab Emirates
Delivery within 6/7 business days | Shipping Cost Euro 58,00
American Samoa, Anguilla, Antigua, Argentina, Aruba, Bahamas, Bangladesh, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Cayman Island, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Fiji, French Polynesia, Jamaica, Grenada, Guatemala, Guiana, Haiti, Honduras, Macao, Maldives, Martinique, Micronesia, Montserrat, New Caledonia, New Zealand, Oman, Pakistan, Panama, Paraguay, Peru, Puerto Rico, Qatar, Saint Kitts, Saint Vincent, Saint Lucia, Samoa, Saudi Arabia, South Africa, Suriname, Taiwan, Trinidad and Tobago, Uruguay, Venezuela


The standard for purchases on is 100% safe and guaranteed and any type of payment on the website is risk-free. Whether you choose to pay by credit card or PayPal or by bank transfer, the data will always travel on secure and encrypted servers. At no time during the purchase process, nor Grimandi Footwear and third parties will be able to know the information relating to the payment system, in fact they will be transmitted via a secure connection directly to the site of the bank that manages the transaction and no computer archive of Grimandi Calzature will keep this data. At the same time as the order, the reference bank will authorize the commitment of the amount relating to the order placed.
  • Paypal
    By choosing this method, after clicking "Complete the order", you are redirected to a page on the PayPal site where you can enter your e-mail and password for your Paypal account, in order to pay for the order. For each transaction performed with this method, a confirmation e-mail is sent from PayPal and you can take advantage of the PayPal purchase protection. The goods are shipped only to the address indicated on the account verified by Paypal.
  • Credit Card through a protected and secure system
    It is possible to pay through the main credit and prepaid cards of the Visa, Mastercard, Apple Pay, Google Pay, UnionPay e Satispay. The sensitive data of the holder (name, card number, expiry date, etc.) they are protected by encrypted systems so that no one will be able to get to know them in any way. When the credit card details are entered, only the authorization to spend on the credit card is requested from the bank. In some cases, banks notify the customer by sending an SMS. Receipt of the text message is NOT indicative of the card charge but only of the blocking of the ceiling necessary for the purchase. The actual debit on the credit card takes place only at the time of shipment of the products.
  • Klarna - Flexible payments
    The customer who selects Klarna as a payment method is directed to the login page of the relevant service. How Strong Customer Authentication (SCA) is managed is at the sole discretion of Klarna. Payment is managed on the basis of the rules that govern the relationship between the Customer and Klarna itself, a relationship to which Grimandi footwear is completely unrelated.
    This payment method requires the purchase amount to be charged in three instalments. When the customer confirms the order and proceeds with payment, payment authorization is requested for only the amount relating to the first instalment. If successful, only the amount of the first installment will be "frozen" on the available balance of the card linked to the Klarna account. The first installment will then be charged on the day of shipment of the goods. The other two will then be charged at intervals of 30 days each. The management of installment payments (calculation and possible reformulation of installments, charging methods and timing, notifications, etc.) is the exclusive responsibility of Klarna.
    In case of cancellation or cancellation of the order, Grimandi footwear will request the release of the "frozen" amount during the authorization. The methods and timing with which the amount will then return to the availability of the card linked to the Klarna account are completely foreign to Grimandi footwear. In the event of fraudulent payment, Grimandi footwear will try to block the processing of the order, thus avoiding the debit on the Klarna account used. If successful, it will not charge anything to the legitimate account holder; otherwise, the dispute will be handled in accordance with the regulations as well as with the Klarna rules.
  • Cash on delivery
    ContrassegnoCash on delivery as the courier does not accept bank checks or other securities. For any refund it is necessary to have a bank or postal current account. This payment method has an additional cost of Euro 5.90
  • Bank transfer
    bonificoThe transfer must be made to our current account following the bank details that you can view on the order confirmation page. The shipment of the products will take place only when the relative amount is credited. Usually the money transfer time is 1 business day.