Withdrawal and Return Form
Find your order
Enter your order ID number and the email address used during purchase below. You can then access the item selection to exercise your right of withdrawal or request a size exchange.
Enter your order ID number and the email address used during purchase below. You can then access the item selection to exercise your right of withdrawal or request a size exchange.
Questions? Find answers in our FAQ
Store Opening Hours
Mon - Sat: 09:00-12:30 | 16:00-19:00
(Closed on Thursday afternoon)
+39 051 873091
info@grimandicalzature.it
SHIPPING AND RETURNS
Express Shipping:
• Italy: FREE over € 99 (€ 5.90 for smaller orders)
• EU Countries: Express € 9.99
• Non-EU & USA: Express delivery from € 35.00
• View full Shipping Policy
Click & Collect: Buy online and collect in-store (Italy only)
Easy Returns: FREE size exchange only Italy within 30 days
SECURE PAYMENTS
Cards, PayPal, Apple/Google Pay, Satispay, Klarna (3 installments)
Cash on Delivery: Available in Italy (extra € 7.90 fee)
Bank Transfer: IBAN details sent via email after order
Express Shipping - Italy
Free Returns - Italy
International Shipping & Returns